Terms of Service

Terms of Service — Bonna Hardware

Effective Date: August 2026

Website: bonnahardware.com

Welcome to Bonna Hardware! These Terms of Service outline the rules and guidelines for using our website and purchasing our products. By visiting our site or placing an order, you agree to these terms. We have kept them as clear and straightforward as possible.

1. General Conditions

  • Accuracy of Information: When placing an order, you agree to provide current, complete, and accurate purchase and account information (such as your name, delivery address, and phone number).

  • Right to Refuse Service: We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion, particularly in cases of suspected fraud or abusive behavior.

2. Products and Pricing

  • Product Descriptions: We make every effort to display the colors, specifications, and images of our hardware and tools as accurately as possible. However, we cannot guarantee that your device's display will reflect the products with 100% accuracy.

  • Pricing Updates: Prices for our tools and hardware are subject to change without notice. The price displayed at the time of your order confirmation is the final price you will pay.

  • Availability: All products are subject to availability. If an item runs out of stock after you place an order, we will notify you promptly and provide a refund or an alternative option.

3. Orders and Payments

  • Payment Methods: We accept Cash on Delivery (COD) as well as secure Mobile Financial Services including bKash, Nagad, Rocket, and Upay.

  • Order Confirmation: An order is only considered final once it has been verified by our team (often via a phone call or WhatsApp message).

4. Shipping and Delivery

Our delivery processes, timeframes, and charges are governed by our Shipping Policy. By agreeing to these Terms of Service, you also agree to our shipping and delivery guidelines.

5. Safety and Limitation of Liability

  • Tool Safety: Hardware, power tools, and cutting disks require proper handling and safety precautions. By purchasing from us, you agree that you are responsible for the safe and appropriate use of these tools.

  • Liability: Bonna Hardware is not liable for any direct, indirect, incidental, or consequential damages, injuries, or losses arising from the misuse, improper installation, or mishandling of any products purchased from our store.

6. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site that contains typographical errors or omissions relating to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information on the website is inaccurate at any time (even after you have submitted your order).

7. Changes to the Terms of Service

We may update these terms occasionally to reflect changes in our business operations or legal requirements. The most current version will always be posted on this page.

Contact Information

If you have any questions about these Terms of Service, please reach out to our team:

  • Shop Name: Bonna Hardware

  • Location: Trimoni, Kushtia, Bangladesh

  • Hotline / WhatsApp: +880 1715-838816

  • Email: info@bonnahardware.com